1 in 6 Shocked by Cellphone Bill

23:51 Thu 27 May 2010
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Ars Technica reports on a new FCC survey [PDF] which found that about 30 million Americans have experienced unpleasant surprise at unexpected jumps in their cellphone bills. I’ll take this opportunity to complain about AT&T, who recently decided to simply tack a data plan (at $30/month) onto my bill when I switched my SIM card into my new Nexus One—and this wasn’t a request, they just did it and informed me by text message. I was able to get them to credit my account with the amount, which works since I’ve left them for T-Mobile, but that was extremely irritating.

In addition, the amount they charge for text messages is simply ludicrous, all the more so given that I had to pay not merely to send but also to receive them. Finally, I hate the fact that they concentrate on “minutes” so much while refusing to make talk minutes fungible—other services should be expressed in minute cost, e.g. one text message should deduct one minute of voice from your account. I realize they have every incentive not to do this, but it’s still extremely irritating. So far T-Mobile seem better; it looks like my T-Mobile bill will be around the same as, or maybe slightly more than, my AT&T bill, but now I have an unlimited data plan as part of that charge.

One Response to “1 in 6 Shocked by Cellphone Bill”

  1. Eoin Says:

    Yeah..unlimited. If it’s anything like my T-Mobile plan, unlimited is only unlimited within thier definition of “fair use”. Try downloading a linux distro and a few sizeable youtube vids at the begining of the month, and see how unlimited it actually is come the 30th.

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